Digitization must enable new value creation for customers in BFSI market, delivering on expectations across the value chain.
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Digital Transformation in BFSI
How We Made It?
Wondering how we turn technology into practical values for businesses? Explore the success stories here!
24 Feb 2025
Vi Nguyen
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In today’s fast-paced market, staying ahead requires more than just keeping up—it demands innovation. But not just any innovation: businesses need forward-thinking solutions that drive sustainable growth and long-term success. This is where AI consulting services come into play. Ready to take your business to the next level? Discover how AI can transform your strategy and explore the top AI consulting firms leading the way!
When a tech company says they offer AI (Artificial Intelligence) consulting services, it means they provide a comprehensive range of specialized advisory solutions designed to help organizations understand, implement, and optimize AI technologies to meet their business needs. Delivered by IT experts, these services guide companies through every step of their AI journey, ensuring strategic and effective integration.
In today’s fast-paced market, the role of an AI consultant extends beyond technological expertise. They must also be strategic thinkers who understand a business’s unique needs, challenges, and objectives for adopting AI. By gaining this in-depth understanding, consultants can design tailored AI solutions that effectively align with the organization’s strategic goals.
The global AI market is on a rapid growth trajectory, with forecasts predicting a remarkable CAGR of 39.7%, reaching $309.6 billion by 2026. Driven by the potential of increased productivity and profitability, large enterprises are racing to integrate AI tools into their systems. They’re not just adopting technology—they’re investing heavily in machine learning and digital transformation, reshaping the way they operate.
According to McKinsey’s 2023 Global Survey on AI, the adoption of Generative AI in business operations offers more advantages than drawbacks. One of the most notable benefits is the reduction in human resource costs, accompanied by significant revenue growth. This shift not only enhances efficiency but also drives strategic decision-making, underscoring why businesses are embracing AI at an unprecedented rate.
While big players are leading the charge, small and medium-sized businesses face a different reality. High costs and the complexity of implementing AI from scratch can be overwhelming. That’s where AI consulting firms step in as game-changers. By offering tailored, cost-effective solutions, these consultants help smaller companies overcome financial barriers and reduce the effort needed to adopt AI. This strategic support enables them to stay competitive without straining their resources.
AI consulting firms bring the right expertise and tools to the table, providing affordable, high-impact solutions. As noted in MarketWatch’s 2024 report on the impact of AI on market trends, the demand for these services is set to skyrocket, with the market expected to generate multi-million-dollar revenues in the next seven years. As digital transformation becomes a necessity, more companies—big and small—are relying on AI consultants to lead the way.
We’ve all heard about the countless benefits of artificial intelligence across various industries including business, healthcare, finance, etc. But what real impact does it have? How can AI truly revolutionize the way we operate and innovate?
AI consulting services provide access to specialized, in-depth technical expertise in areas such as machine learning, automation, predictive analytics, natural language processing, and more. These consulting firms are equipped to tackle complex challenges and implement innovative solutions tailored to your needs.
By partnering with AI consulting firms, you benefit from their multidisciplinary approach and stay ahead of the curve with the latest tools and best practices. Their commitment to staying current ensures that your business remains at the forefront of AI advancements.
One of the biggest advantages of working with an AI consulting firm is the unmatched flexibility they offer. These experts don’t just provide generic solutions—they craft strategies uniquely tailored to your company’s specific goals and challenges. Whether it’s automating repetitive tasks, boosting operational efficiency, or enhancing customer experiences, they pinpoint exactly where AI can make the most impact.
AI consulting firms don’t just offer generic advice—they craft tailored solutions that perfectly align with your strategic vision. This personalized approach not only boosts effectiveness and maximizes your return on investment but also ensures that your AI solution is truly unique, setting you apart from the competition.
Why not build your own internal AI team then? While it may seem like a viable option, the cost and time investment can be significant. Building and training an in-house team to manage AI integration can be both expensive and time-consuming.
Rather than taking on the challenge, partnering with an AI consulting firm offers a smart, cost-effective alternative. These firms focus on high-impact areas and provide scalable solutions, helping to reduce resource waste. By working with AI consultants, businesses gain access to top-tier expertise and advanced solutions, all without the burden of a hefty upfront investment. It’s a win-win for companies eager to leverage AI without the high overhead of internal development.
AI consulting services are transforming how businesses engage with their customers. By crafting personalized strategies and leveraging advanced tools, these services enable companies to deliver exactly what their clients crave. With the rapid rise of generative AI, solutions like intelligent chatbots are more intuitive than ever, providing lightning-fast, hyper-personalized marketing and customer insights. This precision not only meets client needs but anticipates them, fostering deeper engagement, unwavering loyalty, and exceptional satisfaction.
By bridging the gap between customer expectations and actual experiences, AI consulting empowers businesses to create meaningful interactions that resonate and leave a lasting impact.
Partnering with a professional, skilled, and trustworthy AI consulting firm helps businesses effectively manage risks associated with implementing AI. These experts have in-depth knowledge of the potential hazards involved, from ensuring data security to maintaining regulatory compliance. AI consulting firms are experienced in addressing AI-related challenges, using predictive analytics to anticipate issues before they arise, which enables proactive decision-making. They also ensure seamless integration of AI systems into existing infrastructures, minimizing disruptions.
This strategic approach reduces both operational and legal risks, making risk management one of the most valuable benefits of hiring an AI consultant.
Artificial intelligence is highly adaptable, but its effectiveness and impact depend largely on how it is used. The success of AI integration hinges on aligning it with the unique needs of each business. AI experts begin by analyzing business operations and objectives to identify areas where AI can provide the most value. They then develop tailored solutions, such as chatbots for enhanced customer support or automation systems for routine tasks.
This customized approach ensures that companies don’t just adopt AI technology but fully integrate it into their operations, maximizing its potential. By strategically aligning AI solutions with business goals, organizations can gain a competitive edge, driving innovation and growth. To make it better, using AI tools to analyze competitors and market trends enables businesses to stay ahead of the curve, continuously adapting and seizing new opportunities for expansion.
Curious about who’s leading the way in AI consulting services? Discover the top firms transforming complex challenges into opportunities with visionary strategies and groundbreaking technologies.
QuantumBlack, the AI consulting arm of McKinsey, started in the fast-paced world of Formula 1 in 2009, where every millisecond matters. Originally designed to help racing teams make data-driven decisions, QuantumBlack quickly realized its potential beyond the track. Today, they bring the same precision and innovation to businesses across various industries, helping them navigate challenges and seize new opportunities.
Fast forward to today, and QuantumBlack has grown into a powerhouse of 1,200 specialists in data science, advanced analytics, artificial intelligence, and machine learning. Their global presence extends to over 100 offices, allowing them to support clients across diverse industries, from Fortune 500 companies to public sector organizations, tailoring solutions to each industry’s unique challenges.
Central to their innovative approach are advanced tools designed to optimize machine learning development. These include Iguazio for real-time data science, Brix and Alloy for scalable AI solutions, Nuclio for high-performance serverless computing, etc. By leveraging these powerful tools, QuantumBlack empowers organizations to transform complex challenges into strategic opportunities. Their visionary approach not only keeps pace with digital transformation but drives it, setting new standards for what’s possible with AI.
Considered as one of the “Big 4” accounting firms, Deloitte recognizes the power of data in driving artificial intelligence and strategic growth. Specializing in advanced analytics, Deloitte empowers organizations to leverage data for informed decision-making and business expansion. Their AI consulting services include asset and IP factories, managed data analytics, machine learning expertise, and AI-driven insights and engagement.
Deloitte’s commitment to innovation is evident through strategic collaborations, such as partnering with NVIDIA’s cloud services to enhance customer experiences for Rakuten Securities. Additionally, they developed an advanced system to improve nutrition for older adults with Compass Group Australia, showcasing their impact across industries.
A key differentiator is Deloitte’s trademarked Age of With™ framework, which emphasizes the harmonious integration of humans and machines, strategy and insights, data and purpose, cost reduction and automation, as well as speed and precision. This holistic approach ensures that clients achieve AI success while maintaining a human-centric perspective.
One of the most remarkable success stories from IBM Consulting™ is the “digital factory” creation for Campari Group. This innovative platform empowers brand owners to craft digital experiences with incredible efficiency, revolutionizing consumer engagement and setting the stage for a new era of brand storytelling. This achievement highlights why IBM is regarded as a top AI consulting firm, leveraging its legacy of innovation to drive transformative solutions for global brands.
But the impact doesn’t stop there. IBM Consulting is the trusted ally of 100% of the world’s top 10 banks, automotive giants, telecom leaders, media powerhouses, consumer goods titans, and healthcare innovators. By embracing the future with its unique “science of consulting” approach, IBM combines state-of-the-art AI technology with deep industry expertise. As the only consulting firm fully integrated within a global tech giant, IBM accelerates outcomes at scale through its AI-powered delivery platform, strategically focusing on people, processes, and partners.
The influence of IBM’s AI solutions extends even further, powering digital evolution for American Airlines, BBC Studios, and the University of Auckland. With bold ideas and groundbreaking technology, IBM Consulting is redefining what’s possible, empowering clients to lead with confidence in an ever-changing world.
When it comes to AI consulting, one name consistently stands out at the top—Accenture. Widely regarded as a giant in the industry, Accenture empowers organizations to harness the transformative power of artificial intelligence. By blending advanced technology with deep industry expertise, they help businesses redefine operations, enhance customer experiences, and drive sustainable growth.
Their end-to-end approach spans AI strategy development, model deployment, and continuous optimization. Accenture leverages trailblazing tools for machine learning, natural language processing, and computer vision, ensuring solutions that are ethical, scalable, and impactful through their Applied Intelligence practice.
In fiscal year 2024, Accenture secured $3 billion in AI bookings, tripling their revenue from the previous year. To support this growth, they employ around 57,000 AI specialists, with plans to expand to 80,000 by 2026.
Accenture’s impact is evident through projects like a generative AI platform for BMW that drives strategic decisions across North America and an award-winning digital transformation for Siam Commercial Bank. By merging advanced technology with strategic insight, Accenture empowers organizations to navigate complexity and seize new opportunities in the digital era.
Ernst & Young (EY), a leader among the “Big Four” accounting firms, is helping businesses navigate the digital age with its powerful AI consulting services. With a team of experts around the globe, EY crafts end-to-end AI solutions tailored to meet the unique needs of industries like financial services and government. From mapping out strategies to hands-on implementation and ongoing support, EY covers it all.
A standout example is EY’s work with the U.S. Department of Motor Vehicles (DMV). By introducing intelligent automation, EY transformed old-school paperwork into seamless virtual services for renewals, registrations, and payments, making life easier for millions of people.
EY also walks the talk by using AI within its own operations. Employees save up to seven hours per week with AI tools, freeing them up to focus on more meaningful tasks and boosting job satisfaction.
The results speak for themselves—97% of senior business leaders whose organization is investing in AI report positive ROI from their AI investments, and 34% of companies plan to ramp up their AI investments next year. With its blend of tech expertise and industry know-how, EY is paving the way for a smarter, more efficient future.
The answer is Yes. With over 14 years of industry experience, NTQ has established itself as a trusted leader in AI consulting, delivering advanced solutions tailored to meet the unique needs of businesses across various sectors. Their dedicated AI division boasts a powerhouse team of over 40 internal and 100 external AI researchers and engineers, ensuring every client benefits from innovative and effective services.
NTQ’s commitment to excellence has without a doubt created a real impact. A great example to prove this statement is its collaboration with a giant life insurance group in the Asia-Pacific region. By driving an AI-powered underwriting project, NTQ didn’t just upgrade the client’s system; it simplified operations, enhanced decision-making, and created an experience that feels natural and effortless for customers.
Whether you’re looking to optimize operations, elevate customer experiences, or lead in digital transformation, NTQ has the expertise and vision to turn your goals into reality.
Ready to make a difference? Partner with NTQ today!
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