Digitization must enable new value creation for customers in BFSI market, delivering on expectations across the value chain.
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Digital Transformation in BFSI
How We Made It?
Wondering how we turn technology into practical values for businesses? Explore the success stories here!
25 Mar 2025
T Dao
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In an ever-growing competitive landscape, companies worldwide are harnessing the power of AI technology to strengthen their core competencies & maintain sustainable growth in a fast-paced world. Not just a smart assistant, AI is becoming more efficient in analyzing complex data, solving problems, and accelerating the decision-making process for businesses.
With a focus on turning emerging technology into practical use cases, NTQ has implemented NxUniverse – AI Ecosystem to maximize workflow efficiency for diverse positions, including programmers, engineers, sales executives, and translators. Designed with high-quality data input and a detailed understanding of different tasks, NxUniverse not only contributes to widespread AI Applications across NTQ but also helps to tune organization productivity by up to 30%, significantly reducing workflow latency & operating expenses.
Let’s explore the power of NxUniverse and highlight notable products within this NTQ’s exclusive ecosystem!
NxUniverse is a flexible GenAI suite that enhances business operations and knowledge management across industries. Powered by advanced AI, large language model integration, and cloud-native microservices, it helps organizations analyze data, predict outcomes, and retain expertise for long-term success. NxUniverse is a unique NTQ’s AI Ecosystem developed by experts with years of experience in AI research & deployment. Since launched, the ecosystem has been adapted by leading enterprises in numerous countries (Eg: Japan, Korea, EU…), received positive feedback for outstanding performance, granting honorable awards at MakeInVietnam 2024
With enterprise-grade security and seamless integration, NxUniverse adapts to diverse needs, boosting productivity, streamlining workflows, and driving sustainable growth.
Feature highlights
At NTQ, we harness NxUniverse to enhance work efficiency by combining a set of Nx tools tailored for different needs. The following table demonstrates notable tools that are currently adopted across our office!
NxChat is designed to help businesses build custom AI bots with ease, automate conversations, drive engagement and gain deep analytical insights into customer behavior to enhance user experiences, optimize operations and accelerate revenue growth. NxChat is capable of reducing workload by 45% thanks to easy implementation while offering high performance of automation.
Key features:
NxKMS is an AI-powered solution transforming how businesses manage, access and utilize critical information. With advanced customization, AI chatbot integration, intelligent information retrieval and enterprise-grade security, NxKMS improves information access, optimizes workflows, and cuts onboarding time & operating costs. Thanks to NxKMS, we have increases our knowledge retention by 90%
NxDev is an advanced AI coding assistant designed to enhance code quality, improve coding efficiency and accelerate collaboration across teams. Leveraging AI chatbot integration, multi-IDE integration and extensive language support, NxDev provides various features from code generation and completion, debugging & refactoring to testing, automated documentation and intelligent code review. With NxDev, we found that the tool is capable of boosting coding efficiency by 20% and saving up to $1M annually.
AI-powered note-taker with instant transcriptions, AI-gen summaries and actionable insights for more productive discussion. Save time, boost productivity and focus on what matters most with NxNote. With NxNote, the post-meeting effort is reduced significantly by up to 25%
As Artificial Intelligence continues to evolve at breakneck speed, it is rapidly reshaping the way businesses operate, innovate, and scale. From automating repetitive tasks to enabling intelligent decision-making, AI is proving to be a powerful catalyst for transformation across industries. Looking ahead, the scope of AI is expected to expand even further—unlocking new possibilities in efficiency, personalization, and productivity at every level of the enterprise.
At NTQ, we have long recognized the transformative potential of AI. By proactively investing in research and exploration from the early days of the AI wave, we’ve positioned ourselves to not only follow the trend, but lead it. NxUniverse, our AI ecosystem, is the embodiment of this forward-thinking approach. From coding assistants and automation tools to knowledge-sharing platforms, Nxuniverse brings AI closer to our daily operations, making technology more intuitive, intelligent, and empowering for every team member.
Through this integrated approach, NTQ has significantly strengthened its operational agility and internal management efficiency. The intelligent tools within Nxuniverse help reduce manual workloads, accelerate development cycles, and enhance collaboration across departments. As we continue to refine and expand this ecosystem, we remain committed to harnessing the full potential of AI, not just to improve how we work today, but to build a smarter, more scalable future for tomorrow.
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