Digitization must enable new value creation for customers in BFSI market, delivering on expectations across the value chain.
Featured content
Digital Transformation in BFSI
How We Made It?
Wondering how we turn technology into practical values for businesses? Explore the success stories here!
10 Apr 2025
T Dao
Share
Table of Contents
Gain more insights from NTQ Solution.
Email address *
Δ
Along with the continuous evolution of digital transformation, global enterprises are becoming more vulnerable to unwanted risks. With most critical information, including intellectual property, key documents, and reports, migrated into digital platforms, cyber risk is no longer a niche concern, but posing a new challenge for businesses to maintain stable operations while leveraging competitive advantage & safeguarding critical assets.
Aside from building a secure infrastructure, it’s crucial to think of preventative measures to optimize system management strategy. In-depth preventative measures. A preventative system strategy ensures the integrity of critical business functions, helping businesses stay ahead of threats, optimize resource allocation, and significantly reduce potential costs associated with downtime and recovery. It’s not just about preventing breaches, it’s about fostering resilience that strengthens your business’s position in the marketplace
In this article, we’ll explore why preventative measures are important & the optimal strategy for driving them to improve businesses’ system operation & monitoring efficiency through analysis of Brian Hoang, Head of NTQ Cloud
With most global business systems involved with cyberspace, managing systems in today’s landscape is no longer just about observation, but also about staying resilient amidst the complexity of the digital landscape. Research firms & global enterprises have reported a dramatic increase in cybersecurity concerns and the potential lasting impacts that might interrupt business operations.
In its 2025 Global Cybersecurity Outlook, the World Economic Forum highlights the growing complexity of cyberspace and its significant impact on global business resilience. The report indicates that the rising tide of cyber risks is a pressing concern for leaders worldwide, as businesses face increasingly sophisticated threats that could undermine operational stability. A staggering 72% of surveyed respondents reported an increase in cyber risks, underscoring the urgency for organizations to address these evolving challenges in the digital landscape.
Among the most alarming threats identified for 2025, identity theft emerges as the top concern, cited by 37% of respondents, followed by cyber extortion and compromised personal data, each of which accounts for 20% of the responses. Additionally, 24% of respondents highlighted the loss of access to utilities as a critical risk, reflecting the vulnerability of essential services in the face of cyberattacks. These statistics emphasize the need for comprehensive cybersecurity strategies to safeguard both personal and organizational assets in a rapidly evolving threat environment.
In addition to the increasing frequency of cyber threats, the financial and operational impact of data breaches is becoming more severe. In a publication from Harvard Business Review, audit fees for companies that experience data breaches are approximately 13.5% higher than those for firms without such incidents, highlighting the direct financial burden on affected organizations. Beyond immediate costs, data breaches can cause a ripple effect, leading to losses that may extend up to 26 times the initial damage, affecting not only the company but also its entire business ecosystem. This underscores the critical need for organizations to implement robust management measures to mitigate these far-reaching consequences and protect their reputation, assets, and operations.
System management & operation are the strategic foundation that ensures the survival and growth of a business in the digital era. Adopting a strong preventative approach helps with:
Improve prediction & prevention: An effective monitoring system does more than just record what’s happening – it predicts what could happen. For instance, analyzing network traffic trends can warn of a DDoS attack before it peaks, allowing the team to take timely action. This requires a blend of technology (such as AI/ML) and clear processes.
Optimize Resources and Performance: Good operations help businesses use resources intelligently. Instead of letting CPUs, memory, or hard drives run into overload without anyone noticing, proactive monitoring provides data to adjust resources before problems occur. This is how technology can shift from being a “cost burden” to an “effective lever.”
Leverage Protection for Core Digital Assets: Data and online services are now the most valuable backbones for businesses. A robust operations and monitoring system not only protects data from threats like ransomware or hacking but also ensures service continuity & stability for businesses, especially during surprise events or unexpected crises.
Elevate Enterprises’ Credentials & Reputations: A business that can manage its systems effectively and withstand potential risks will naturally build stronger trust and a better reputation in the market. By demonstrating the ability to maintain stable operations and quickly respond to threats, such as system downtimes or security breaches, the company proves its resilience. Effective operations and monitoring show that the business is not only prepared for the unexpected but is also committed to continuous, reliable service, which is crucial in maintaining long-term customer loyalty and a solid market reputation.
Boost Competitive Edge In the Digitized Era: In today’s competitive environment, businesses that can maintain stable system operations and ensure robust security can differentiate themselves significantly. By implementing a comprehensive risk management strategy, companies can effectively safeguard their operations against potential threats, providing a stronger foundation for security and continuity. This proactive approach not only protects valuable data but also enhances trust with customers and partners. Businesses that are resilient to risks and can demonstrate their capacity to manage and mitigate them create a distinct competitive advantage, proving they are reliable and capable of delivering secure and uninterrupted services. This trust translates into long-term relationships and positions the business as a leader in the market.
To stay proactive, businesses need to implement a comprehensive operations and monitoring strategy. Amidst different models of system operation & monitoring, a cycle of approach to preventative actions is often associated with 7 key steps:
To maximize the efficiency preventative approach in system management, several tactics might tune the security measurements as below:
Cultivate Multi-layer Monitoring System: An effective operations and monitoring system begins with a multi-layered architecture that ensures every aspect of your infrastructure, applications, and security is continuously tracked. For infrastructure monitoring, tools like Prometheus or Zabbix can help businesses keep track of essential metrics such as CPU, RAM, and disk usage. By setting threshold alerts, organizations can take proactive steps before a minor issue escalates into a critical problem. In terms of application monitoring, solutions like New Relic provide valuable insights into application performance, helping identify bottlenecks and optimize the user experience. Additionally, implementing Security Information and Event Management (SIEM) systems such as Splunk or ELK Stack allows for real-time analysis of security logs and quick detection of potential threats, enabling a faster response to security risks.
Standardize System Operation: A successful business not only relies on the right tools but also needs clear, standardized processes to handle day-to-day operations efficiently. Resource management is crucial to ensure that infrastructure can scale as demand increases. Setting up auto-scaling policies on cloud platforms like AWS or Azure allows businesses to automatically adjust resources based on traffic spikes, avoiding performance slowdowns. Regular backups and an effective recovery strategy are also essential. Creating daily and weekly backup schedules, with periodic checks, ensures that data can be restored quickly in case of a disaster. Furthermore, having detailed Standard Operating Procedures (SOPs) for incident response — whether for power outages or cyberattacks — helps teams act quickly and effectively to minimize downtime and restore services.
Implement Automation & AI-Driven Tactics: To further enhance the efficiency of operations, businesses can leverage AI and automation. Machine learning can be applied to monitoring systems to predict potential risks, such as forecasting downtime based on historical patterns. This allows for preemptive actions that minimize disruptions. Automation, using tools like Ansible or Terraform, can simplify repetitive tasks such as deployment, updates, and troubleshooting. By automating these processes, organizations reduce the likelihood of human error and ensure that their systems run smoothly and efficiently, leading to faster resolution times and greater overall reliability.
Investment Into Human Resources: The success of any operational and monitoring strategy is ultimately driven by the people behind it. Investing in training is essential for building a capable and knowledgeable team. Offering training on key areas such as DevOps, cybersecurity, and data analytics ensures that employees are equipped with the necessary skills to handle the challenges of today’s digital landscape. Additionally, fostering a proactive culture within the organization encourages employees to identify and report potential issues early, before they escalate into significant problems. A team that understands the importance of early intervention helps the organization stay ahead of issues and maintain smooth operations.
Continuous Evaluation & Improvement: Continuous improvement is a cornerstone of effective operations and monitoring. To ensure that your efforts are paying off, businesses should define key performance indicators (KPIs) to track critical metrics like Mean Time to Recover (MTTR), system uptime, and anomaly detection rates. Monitoring these KPIs enables businesses to assess how well their strategies are working and identify areas for improvement. Furthermore, conducting post-mortem analyses after each incident helps identify the root cause, refine processes, and ensure that lessons are learned for future incidents. By continually measuring performance and refining processes, businesses can stay agile, improve their systems, and further enhance their resilience.
Effective preventive measures not only help businesses improve protection against cyber incidents, but also significantly reduce operational costs, resolve infrastructure issues, and contribute to maintaining stable operations and sustainable development amidst the complex digital landscape. There are several tactics that businesses should adopt to ensure stable system operation and monitoring, notably including building a multi-layered system, implementing automated detection, and using AI-driven real-time data gathering, evaluation, and improvement on a regular basis.
Along with an in-depth analysis of each operational process, business leaders, executives, and security specialists should always stay up-to-date with the latest technological advancements and their association with potential future threats. As a Global IT Service Provider, NTQ is fully aware of our responsibility to maintain secure digital practices by strictly following global information security standards, complying with clients’ policies, and actively monitoring, preventing, and responding instantly to any unwanted threats.
A preventative system strategy ensures the integrity of critical business functions, helping businesses stay ahead of threats.
By T Dao , 10 Apr 2025
With a focus on turning emerging technology into practical use cases, NTQ has implemented NxUniverse – AI Ecosystem to maximize workflow efficiency for diverse positions, including programmers, engineers, sales executives, and translators
By T Dao , 25 Mar 2025
Explore the next wave of AI Transformation, its potential impacts and outlook from NTQ’s New Technology Division Director – Mr. An Bui Viet
By T Dao , 05 Mar 2025
Mr. An Bui – NTQ’s New Technology Division Director – Addresses the opportunities, challenges and the approach to AI Transformation